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Stay up-to-date with the latest industry buzz, Colibrium news and other noteworthy developments.

11.27 2017

Technology and Process Change: What's a Moon Pie Without the RC Cola?

A few weeks ago, a couple of us from Colibrium attended DreamForce, the gargantuan SalesForce conference held in San Francisco, to hear about new products, gain learning in over 2,700 breakout sessions and promote networking and partnerships.... READ MORE

11.09 2017

Group Open Enrollment: Make Your Systems Work for You, Not the Other Way Around

Over the years, one of the most active practices we have had has surrounded the automation of the Group (especially Small Group) quoting and enrollment processes. In the pre-ACA days, much code was written (and blood spilled) over the complexities of selling business.... READ MORE

10.18 2017

4 Strategies for A Smoother Open Enrollment

People who work in healthcare often refer to Open Enrollment as O.E., but that's not just an abbreviation, it's also the sound customers make when going online to shop for plans. Oh! Eeeee! For people buying qualified health (exchange) plans, the shopping experience is often confusing and overwhelming.... READ MORE

10.05 2017

Tomorrow's Analytics And Why You Need to Be Collecting Data Now

Are you ready to harness the power of analytics and predictive models? You want to understand where prospects are coming from, who your most effective brokers are, which products are bundled together the most, what percentage of policies have payments up-to-date.... READ MORE

5.12 2017

The Sleepless Health Plan Executive

Calling all health plan executives! Come join your peers from plans around the country for a discussion about the issues impacting your business. This relaxed roundtable gives you an opportunity to share thoughts and ideas with your peers outside of the office.... READ MORE

6.21 2016

HGS Colibrium, Inc. Partners with Health Alliance Medical Plans to Implement Tuo® Marketplace

HGS Colibrium, Inc., (“Colibrium”), a subsidiary of Hinduja Global Solutions Limited (HGS) (Listed on NSE & BSE, India), the proven leader in integrated Sales and Service automation solutions designed specifically for the health insurance industry, has partnered with Health Alliance Medical Plans to implement Colibrium’s Tuo® Marketplace to provide a sales-automation solution for individual and group markets.... READ MORE

12.02 2015

HGS Colibrium, Inc. Launches New Website and Re-Branding

HGS Colibrium, Inc. (“Colibrium”), the proven leader in integrated Sales and Service automation solutions designed specifically for the health insurance industry, officially launched a new, more intuitive website for clients and prospective customers within the health insurance industry. Colibrium also introduced a new corporate brand and logo to better reflect the company’s evolution and vision for the future..... READ MORE

5.22 2015

Colibrium Business Process Outsourcing (BPO) Achieves Record 2014 Growth and 2015 Open Enrollment Results

Colibrium, an HGS company and the industry leader in telesales, member service and retention BPO solutions for health plans, today announced record 400% client growth in 2014 and record breaking open enrolment results for health plans. The company announced conversion rates for clients as high as 68%, growth in ancillary sales and additions to their robust BPO and software solutions for health plans. The company has also expanded geographically to additional multilingual markets to support its health plan clients’ member service and call center initiatives..... READ MORE

3.28 2015

Hinduja Global Solutions Acquires US-based Colibrium

Cloud-based sales, service and wellness automation platform enhances Hinduja Global Solutions’ healthcare market leadership position..... READ MORE

3.25 2015

Colibrium Announces First Whitepaper in Health Plan Thought Leadership Series

Colibrium’s first whitepaper in the series provides health plans with actionable advice and insights on CRM for Medicare and Medicaid and is entitled “CRM in Health Insurance: Engagement & Enrollment in Medicaid and Medicare.”..... READ MORE